South African Airways Sucks

Web Address http://saasucks.com

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  • justinhartman

A blog by justinhartman

Blog description:

This site aims to expose the consumer injustices happening at South African Airways every day.

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My nightmare with SAA

On our way from Washington DC to Namibia via Johannesburg on SAA all 3 of our bags were lost. We were assured they would be on the next flight the next day. Not only was that a joke, other passengers that overheard this promise said “yeah that is what they

Published on Aug 24, 2009, 1:37 pm

No response for my refund

Dear Saasucks, My sad story begins on 28th June 2009 in Saa office Dar es Salaam. I had a trip to Capetown and opted to travel with SAA. I went to their office in Dar es salaam to buy my ticket and wanted to use my credit card to pay.

Published on Aug 18, 2009, 9:29 pm

Recent issues with SAA

I went to Kruger National Park on August 2nd and returned to Australia on the 14th with a tour group. The staff on the aircraft thermselves were OK with me, apart from being perhaps a little more aloof and formal than we are used to in Oz. Some of our

Published on Aug 16, 2009, 9:13 am

My South African Airways horror story

Last week Tuesday I arrived in Lilongwe, Malawi from New York via Johannesburg. After clearing through immigration, I stood at the baggage claim and after 45 minutes, 75% of the people on the flight were still hanging around. I found out that to conserve fuel, SAA purposely decided

Published on Aug 12, 2009, 9:13 pm

MORE LOST BAGGAGE

I suppose that everyone has had baggage lost at some stage in their lives but this story is something for your website. A few weeks ago I travelled to Beijing, Shanghai, Hong Kong, Delhi and Mumbai all without incident – presumably because only one of the flights was with SAA!

Published on Aug 12, 2009, 11:11 am

Overbooking

I would just like to add that saa is nogals kak. they have overbooked my gilfriends flight by 36 people…she was not on standby, she did not wait for a cheaper flight…she paid two weeks before the trip and now they tell her its overbooked and she

Published on Aug 9, 2009, 11:17 pm

Apology Letter from SAA

Please see the attached letter from SAA apologizing and the refund on stuff stolen from my bag. The total value of a watch, camera and springbok rugby jersey stolen was R 5456 and the refund R 162.47. 2.97% of the value stolen and to me it feels like saa is

Published on Jul 30, 2009, 11:12 pm

Authentication of payment for sponsored ticket

*From:* Tatiana ] *Sent:* Wednesday, July 29, 2009 10:40 PM *To:* ‘Magda Pretorius’ *Cc:* ticketingsaa@flysaa.com *Subject:* Authentication of payment for sponsored ticket for booking ref 2WGC3J on behalf of Mrs. M.E Pretorius. Good day Attached is booking details and credit card details You guys are so slow that my 78

Published on Jul 30, 2009, 12:13 am

SAA Sucks the BIG ONE!

Hi all, This is the e-mail I send to SAA with my story on it (bear with me. It’s a long one!)… To whom it may concern, Before I explain exactly why I will NEVER fly with your airline again, I thought it best to highlight the statement you have

Published on Jul 27, 2009, 4:22 pm

SAA don’t suck, they are just kuck………

Talk about rude… This was on a domestic flight from JHB to DBN. My brother who is overweight asked not to be put in a middle seat. They told him that was all they had. He went to get upgraded to business class, but the line was too long. Afraid

Published on Jul 27, 2009, 3:40 pm

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